Help CenterFAQ Auctions
How do I register?
Its very easy to register and begin to play at Mr123.com. Just click register on the front page.
Where do I log in?
You can log in up in the right corner of the site on all pages. Simply fill in your username and your password and click on the "Login" button.
Have you forgot your password?
If you have forgot your password you can request a new by clicking here.
Have you forgot your username?
If you have forgot your username you can retrieve it by clicking here.
How do the auctions work?
Cent auctions work as normal auctions with a few exceptions. When the auction is closed, the highest bidder gets to buy the products for the offered price. The auction closes when no one has raised the price within the auction time period which normally is 1 or 2 minutes. The difference compared to normal auctions is that you can only raise the price with 1 cent at the time. That's why the prices at our auctions are so low!
How do I get started?
If you already have an account at Mr123 you just login on the site. If you are new on the site you just create an account by clicking register an account.
2. Buy bids When you register at Mr123 you get 10 bids, but to make sure you win the product you want, a good start is to buy a bid package. You can chose between several different payment methods. The larger bid package you buy the bigger discount you get.
3. Choose which auctions you want to place your bids in. We have a huge amount of different products for sale every day.
4. Start bidding. You raise the price by placing a bid at the auction. Then it's just to wait and see if someone is raising the price within the countdown time. If not, you get to buy the product for the price you have offered!
What is a Bid Watch?
When clicking the Bid Watch button at a certain product you will receive an e-mail when the auction is starting.
What is a Bid Buddy?
Use your Bid Buddy to be sure you dont miss to put a bid into an auction before its closed. If you dont have time to wait and click for every bid you want put to be the last bidder or if you have too many auctions you are bidding at the same time, let your Bid Buddy do the work! Just click on the black Plus-sign below an auction until the number of bids you want to put into that auction is shown, and you can be sure your Bid Buddy puts the bids when there is a couple of seconds left on the countdown.
If more than one user are using their Bid Buddies, for example: 3 users are using Bid Buddies, then a bid is put every third time from you.What is a Bid Battle?
When the last 10 bids have come from only two unique users, the Bid Battle alert will start! You will notice this by a pop-up at the right side of the web site saying which auction it is, and the auction will starts to blink in red. Take your chance and fight with only a few competitor for the auction before it's sold! When the 10 latest bids are not from only two unique users, the Bid Battle alert will stop.
What happens after I have won an auction?
If you win an auction you will receive an email including the invoice. The invoice consist of the price that the auction ended with and delivery costs. You can pay the invoice through your profile at Mr123.com. The delivery time is between 1-5 weeks. Products can only be delivered to the country of residence. When the product is shipped you will receive a confirmation email about the delivery whit a tracking code. Gift vouchers are sent by email and the delivery costs are approximately ?£2.
Product warranties?
All sold products have the full product supplier warranty and also comply with local consumer protection regulations.
What do I do if there is something wrong with my product?
If there is something wrong with your product when you receive it, you must contact our customer service within reasonable time and we will fix it.
How can I contact customer service?
Mr123.com customer service team can be reached by support tickets or email. You will be answered in 24 hours during week days. Click here to contact our customer service.
How can I delete my account?
If you want to delete your account, please contact customer service and they will delete it for you. Remember to include your username in the e-mail / form.
FAQ Gaming
How do I register?
It's very easy to register and begin to play at Mr123. Click the register button and simply follow our instructions.
Where do I log in?
You can login at the upper right corner of the site on all pages. Simply fill in your username and your password and click on the "Login" button.
Have you forgot your username?
If you have forgot your password you can request for a new password by clicking here.
Have you forgotten your username?
If you have forgot your username you can retrieve it by clicking here.
Can I play with my PC or MAC?
Our software is flash or java based and works on all popular operating systems.
How do I deposit?
To play for real money you need to deposit money into your player account. It is totally safe and easy to make a deposit. We have several different payment methods so you can choose the one prefer.
How long time does a cash out take?
The e-wallets normally give you the money within 48 hours. When you use a credit or a debit card it can take up to 7 days. Read more about this on our banking page.
What are Loyalty points?
When you play any of our gaming products at Mr123 you will accumulate loyalty points.Loyalty points can be exchanged for bids or Bonus money
Do you have a deposit bonus?
All players signing up and depositing money at Mr123 get 100% up to ?£100 in welcome bonus. Mr123 has constantly a lot of fun promotions; look for new promotions on the site and in your inbox.
Can I withdraw the bonus money before playing?
You can withdraw the bonus once you have met the requirements. To withdraw the bonus, the initial deposit plus bonus must be wagered 15 times on any of our games (all table games are excluded).
How can I contact customer service?
Mr123.com customer service team can be reached by support tickets or email. You will be answered in 24 hours during week days. Click here to contact our customer service.
Is your site safe and secured?
Mr123 uses a SSL -128 bit encryption method. You can play safe at Mr123! We respect and comply with EU legislation on data protection.
Are your games really fair?
All of our games are licensed and regulated by the Alderney Gambling Control Commission and the Random Number Generator (RNG) has been independently tested and certified by Technical Systems Testing (TST).